Oh no, waiting for your parcel but then a transport incidence happens. We understand this is very disappointing. We advise you to check the following:
- Does it say in the tracking that the order has been returned to sender? Click here for more information about this transport incidence.
- Not clear what happened? The quickest solution is to contact the carrier yourself via the app.
- Are you stuck? Don't worry, contact us and we will help you.