What do I need to bring with me when collecting my parcel?

Please take your DHL collection code and proof of ID with you when you go to your collection point to collect your parcel.

When making a collection, what kinds of ID are accepted?

Please bear in mind that DHL Pickup parcelshops require photographic ID – so it has to be a passport or photo driving license - to release your parcel.

The following types of ID are not accepted:

  • Student ID
  • Bus pass
  • Work pass
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