To ensure the secure delivery of your parcel, it cannot be collected without a collection code. If you have misplaced the collection code sent to you by CollectPlus via email or SMS, please contact CollectPlus and they will happily arrange for a new collection code to be issued.
Have more questions? Submit a request
Articles in this section
- Why is mt order delayed?
- When will my order start processing?
- What if I want to return an item I have collected from a collection point?
- Can someone else collect my order on my behalf?
- What should I do if I misplace my collection code from CollectPlus?
- What do I need to bring with me when collecting my parcel?
- Why is my local collection point not available for my order?
- Delivery to a pick-up point
- Help! I keep missing my delivery. What should I do?
- Where do Levi’s ship to and how much does it cost?