Data privacy and security
Website & APP
Butiker
Data privacy and security
- How can I delete my Levi's® account?
- Jag har glömt bort mitt lösenord. Vad ska jag göra?
- Hur kontaktar jag Levi's med en fråga om dataintegritet eller -säkerhet?
- Hur avregistrerar jag mig från marknadsföringsmeddelanden via e-post?
- Vad gör Levi.com för att förse mig med en säker inköpsmiljö?
- Vad omfattar Levi.com’s integritetspolicy?
Promotions & promo codes
- Newsletter Subscription
- My promo code is not working, what should I do?
- Hur löser jag in en kampanjkod?
- I do not see the promotion applied at the check out, what can I do best?
- I subscribed for the newsletter but did not receive a promo code, when will I receive it?
- My employee discount is not applied, what can I do best?
Betalning
Min order
- Can I cancel my order?
- Why is there no invoice included in my order?
- How come I did not receive an order confirmation?
- Why was my order (or part of it) cancelled without my consent?
- What should I do if I have received a damaged item?
- I received an incomplete order, what should I do?
Where´s my order?
- The carrier informs that my order is returned to sender, what can I do best?
- I don´t see any updates in the tracking, what can I do?
- Why is my order delayed?
- What should I do if the carrier informs about a transport incidince?
- The carrier informs my package is delivered but I did not receive it, what can I do best?
- I received the order of someone else, what should I do?
Retur
- How can I return/exchange my Levi.com order?
- Can I return my Levi’s® store purchase to Levi.com?
- Where is my return/exchange?
- I misplaced my prepaid return shipping label or returns delivery note. Can I still make a return?
- I cut out the label/tag, can I still return or exchange my item?
- Can I return underwear?
Quality / Availability / Information
- I have a complaint about a product, what should I do?
- How can I order an item which is out of stock?
- Can I get help with choosing the right size and/or style?
- What is a PC9?
- Which Jeans are most similar to the 504?
- Difference 501 vs. 501 '93 Menswear
Shipment
Återbetalning
Klarna - Pay in 30 Days
- Who is Klarna?
- How does Pay later in 30 days work?
- Am I eligible for Pay in 30 days?
- Can I have multiple Pay in 30 days orders at the same time?
- What does Klarna consider when reviewing my application?
- What do I need to provide when I make a purchase?
Klarna - Pay in 3
- Who is Klarna?
- How does Pay in 3 work?
- Am I eligible for Pay in 3?
- Can I have multiple Pay in 3 orders at the same time?
- What does Klarna consider when reviewing my application?
- What do I need to provide when I make a purchase?
Wash clothing
Materials
- How can I fix some elements of my Levi’s® ?
- Where can I find more information about the material of my item?
- What is Raw Denim?
- What's the difference between Raw and Selvedge Denim?
- How should Raw Denim fit?
- How to shrink raw denim jeans