A refund is always issued in the original payment method. If you paid your order (partly) with a promo code, and you returned your order, you will receive the refund in the form of a new promo code. Please contact us with the following information and our customer support will create a new promo code for you:
- Full name
- Order number
- Email address
- Item(s) name(s) you returned including the number of items
Thank you for your cooperation!