We are sorry you have been charged twice. This can happen due to a server time out error. In this case one of the payments is a reservation and will be refunded within 24 hours.
If, after 24 hours, you still see both payments on your bank account, please contact us with the following information:
- Full name
- Email address
- Order number
- Screenshot of both payments from your bank account, including payment details
We apologise for any inconvenience.