Returns & Exchanges

Return

• How can I return/exchange my Levi.com order?
• Where is my return/exchange?
• Can I return underwear?
• I misplaced my prepaid return shipping label or returns delivery note. Can I still make a return?
• I cut out the label/tag, can I still return or exchange my item?
• Can I return my Levi’s® store purchase to Levi.com?

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Refund

• I have paid my returned order with a promo code, how do I get refunded?
• I was refunded an incomplete/wrong amount, what can I do best?
• Will my Standard shipping fee be refunded if I make a return?
• I have asked for an exchange. Why am I being refunded?