If you have not received your goods, please call [MERCHANT] to check on your order and delivery status. You can also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.
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Articles in this section
- Who is Klarna?
- How does Pay later in 30 days work?
- Am I eligible for Pay in 30 days?
- Can I have multiple Pay in 30 days orders at the same time?
- What does Klarna consider when reviewing my application?
- What do I need to provide when I make a purchase?
- Will a credit search take place?
- What happens if I don’t make a payment on time?
- What happens if I don’t pay for my order?
- I've received a statement, but I've not yet received my goods.