How come I did not receive an order confirmation?

Oops, do not worry! We kindly ask you to check the following as this usually solves the problem:

  1. Check your SPAM folder (depending on your email provider the confirmation could end up in the SPAM folder)
  2. Check your email address in your account. You can do this at ¨Profile¨

Is everything set up correctly and you still can´t find your order confirmation? Please contact us and we will help you.

Was this article helpful?
15 out of 81 found this helpful
Have more questions? Submit a request