Return Can I return underwear? For hygiene reasons underwear cannot be returned or exchanged. Was this answer helpful? 35 out of 59 found this helpful Have more questions? Contact Us Related articles How can I return/exchange my Levi.com order? Where is my return/exchange? I cut out the label/tag, can I still return or exchange my item? Can I return/exchange my levi.com order at a Levi’s® store? Can I return my Levi’s® store purchase to Levi.com?