Return Can I return underwear? For hygiene reasons underwear cannot be returned or exchanged. Was this answer helpful? 47 out of 92 found this helpful Have more questions? Contact Us Related articles How can I return/exchange my Levi.com order? I cut out the label/tag, can I still return or exchange my item? Where is my return/exchange? Can I return/exchange my levi.com order at a Levi’s® store? Do I have to pay the difference in price when I exchange?